Special Offers

• Information on how to enter the Competition and the entry registration process forms part of these terms and conditions of entry and is the property of the Promoter. Entry into the Competition is deemed acceptance of these terms and conditions.
• The name of the Competition is the “EyeQ Father’s Day Social Competition”. The promotion runs from 17 August 2026 to 31 August 2026.
• The Promoter of the Competition is Luxottica Retail Australia Pty Ltd (ABN 26 000 025 758) of Level 34, 1 Denison Street, North Sydney NSW 2060.
• To be eligible to enter the Competition, entrants must be aged 18 years or over, be legal residents of Australia or New Zealand, and have a valid personal Instagram account.
• Employees of the Promoter and their immediate families are not eligible to enter.
• To enter the competition, entrants must:
  a. be following the Promotors official Instagram account https://www.instagram.com/eyeqoptoms/ and
  b. comment on the post by answering the prompt ‘Comment your favourite memory with a Dad in your life and why it is so special’; and
  c. tag their dad in their comment.
  Eligible entrants can only submit one entry during the competition period. Entries not complying with these requirements are invalid.
• Prizes: One prize total: the Prize is an Oakley pack valued at RRP of $50. Prizes are not transferable, exchangeable or redeemable for cash. If a prize is unavailable, the Promoter reserves the right to substitute it with a prize of equal value. All prize values herein expressed in Australian Dollars.
• Judging and Winner Selection: This is a game of skill, and chance plays no part in determining the winner. The Promoter will select the three winners from the comments and each entry will be based on creativity and humour. The Promoter’s decision is final and no correspondence will be entered into.
• Winner notification: Winners will be contacted by reply message to the winning comments via Instagram on the account that they entered with on 2 September 2026. The winners will be required to respond to the Promoter by direct message in order to claim their prize and provide their contact details including full name, postal address and contact number. Winners will have two (2) days thereafter to claim their Prize with the Promoter.
• By entering, the entrant grants the Promoter a non-exclusive, royalty-free, perpetual licence to use, reproduce and publish the entry for promotional and marketing purposes.
• In the event that a Prize is unclaimed, the Promoter reserves the right to either draw an alternative winner, or forfeit the prize.
• The Promoter reserves the right, in its absolute discretion, to disqualify any entry that contains content which the Promoter considers unlawful, misleading, defamatory, obscene, offensive, abusive, discriminatory, threatening, harassing, profane, vulgar, sexually explicit, in poor taste, or otherwise inappropriate, or which is likely to damage or adversely affect the reputation, goodwill or brand of the Promoter or any of its related bodies corporate, brands, products or services.
• Each entrant warrants and represents that his/her Entry to the Competition:
  a. does not contain any computer viruses or any other harmful code of any kind;
  b. does not infringe the intellectual property or other rights of any entity and that use of the Entry by the Promoter as contemplated by these terms and conditions will not infringe the intellectual property or other rights of any entity; and
  c. does not contain or link to any material which may in any way bring the Promoter or its related entities into disrepute, including any content which is sexually explicit or indecent, depicts dangerous or illegal acts, contains confidential information or personal information belonging to others or any content of any kind whatsoever which is unlawful, harmful, threatening, harassing, defamatory, misleading or otherwise objectionable.
• The Promoter is not responsible for any error, deletion, defect, delay, unauthorised access to, or alteration or non-receipt of an entrant’s communications or entries.
• If the Competition cannot run as planned due to events beyond the Promoter’s control (e.g., technical issues, pandemics, disasters), the Promoter may cancel, suspend or modify the Competition, subject to applicable laws. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
• The Promoter reserves the right to cancel, modify or suspend the competition if necessary due to circumstances beyond its control.
• Collection, use and disclosure of information: Personal information is collected to administer the competition and in accordance with the Promoter’s Privacy Policy: https://www.eyeq.com.au/privacy-policy/
  The Promoter (“we”, “us”) collects the information that the staff (“you”) choose to provide to us for the purpose of conducting the Competition (which may include disclosure to third parties for the purpose of processing and conducting the Competition including but not limited to awarding the Prize). If you have any questions in relation to privacy, or to access, update and/or change your personal information or to obtain a copy of the Promoter’s privacy policy, please contact us at 1 Denison St North Sydney NSW 2060 or:
  Customer Care Australia
  Luxottica Retail Australia Pty Ltd
  Post: Attn: Privacy Officer, Level 34-36, 1 Denison Street North Sydney NSW 2060
• To the extent permitted by law, the Promoter excludes all liability for any loss, damage or injury suffered in connection with the competition or any prize. Nothing in these Terms & Conditions excludes, restricts or modifies any rights under the Australian Consumer Laws.
• All references to monetary amounts are in Australian dollars (A$), unless otherwise specified and are inclusive of any applicable GST.
• This Competition is governed exclusively by the laws of Australia.

• Offer available exclusively to EyeQ customers who have purchased a complete pair of prescription glasses or prescription sunglasses (frame and lenses) in a single transaction.
• 50% off discount code will be provided upon collection of the complete pair before 27/09/26. Redemption is available in store only before 30/09/26 in
  separate transaction.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost prior to redemption of offer if
  their prescription is not valid.
• Offer cannot be used in conjunction with any other offer (other than our second pair offer specified in clause 3), discount (including health fund
  discount) or benefit except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of
  extras covers.
• Product range, colour and availability may vary between stores.
• 50% referral discount cannot be applied to: Chanel, Prada, Maui Jim, Meta AI Glasses, Nuance Audio frame & accessories, Ray-Ban A$AP Rocky, OO
  Plantaris, OO Masseter, OO Ellipse, OO Velo Kato.
• Offer excludes safety certification fee, sale items, eye exams, eye exam technology, contact lenses, contact lens consultations, Third Party contracts,
  Eyewear Protection Plan, value or kids packages and gift cards.
• Only customers who have collected their purchase before 27/09/26 are eligible for the offer. Referral voucher redemption ends 30/09/26.

New Customer Offer – 25% off frame + lenses*

• Available exclusively to NRMA, RACV, RACQ, RAA, RAC, RACT, and AANT members on their first purchase at EyeQ. To redeem, present your eligible member card in-store. Valid for new customers only.
• 25% off selected full priced optical frames and prescription lenses, or prescription sunglasses frames and lenses, when purchased as a complete pair in the one transaction.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost prior to redemption of offers if their prescription is not valid.
• Offers cannot be used in conjunction with any other offer, discount (including health fund discount) or benefit except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores.
• Offer excludes CHANEL, Maui Jim, Meta AI Glasses, Miu Miu, Nuance Audio frame & accessories, Ray-Ban A$AP Rocky, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato.
• Offer excludes non-prescription lenses and sunglasses, contact lenses, safety certification fee, sale items, eye exams, eye exam technology, contact lens consultations, Third Party contracts, Eyewear Protection Plan, value or kids packages and gift cards.
• Offer available at EyeQ in store only. Applicable discount applied at checkout in store to customer’s first purchase.
• We may amend or withdraw this offer. Any change or end date, if applicable, will be published on our website.

20% off frame + lenses*

• Offer is exclusive to NRMA, RACV, RACQ, RAA, RAC, RACT and AANT members in Australia. To qualify for the offer, the customer must present their eligible member card at time of purchase or provide their Club Membership Details and Membership number.
• 20% off selected, full priced optical frames and prescription lenses, or prescription sunglasses frames and lenses, when purchased as a complete pair in the one transaction.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost prior to redemption of offers if their prescription is not valid.
• Offers cannot be used in conjunction with any other offer, discount (including health fund discount) or benefit except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores.
• Offer excludes CHANEL, Maui Jim, Meta AI Glasses, Miu Miu, Nuance Audio frame & accessories, Ray-Ban A$AP Rocky, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato.
• Offer excludes non-prescription lenses and sunglasses, contact lenses, safety certification fee, sale items, eye exams, eye exam technology, contact lens consultations, Third Party contracts, Eyewear Protection Plan, value or kids packages and gift cards.
• Offer available at EyeQ instore only.
• We may amend or withdraw this offer. Any change or end date, if applicable, will be published on our website.

$100 off single vision lenses when purchased with Nuance Audio or AI glasses*, $200 off progressive lenses when purchased with Nuance Audio or AI glasses*

• Offer is exclusive to NRMA, RACV, RACQ, RAA, RAC, RACT and AANT members in Australia. To qualify for the offer, the customer must present their eligible member card at time of purchase or provide their Club Membership Details and Membership number.
• Get a $100 discount off the full retail price of single vision lenses when you purchase Nuance Audio or Meta AI Glasses and single vision prescription lenses or prescription sun lenses (including lens extras) when purchased as a complete pair (frame and lenses).
• Get a $200 discount off the full retail price of progressive lenses when you purchase Nuance Audio or Meta AI Glasses and progressive prescription lenses or prescription sun lenses (including lens extras) when purchased as a complete pair (frame and lenses).
• Discount does not apply to frame. Offers are valid on the following lens extras when purchased as part of a complete pair (frames and lenses) in one transaction: Anti-Reflection coatings, lens and UV tinting, mirror coatings and polished edges. All lens extras are subject to prescription and frame suitability.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost prior to redemption of offer if their prescription is not valid.
• Offer cannot be used in conjunction with any other offer, subscription, discount (including health fund discount) or benefit except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores. Offer cannot be exchanged for cash.
• Offer excludes safety certification fee, sale items, eye exams, eye exam technology, contact lens consultations, Third Party contracts, Eyewear Protection Plan, and value or kids packages.
• Nuance frames and Meta AI Glasses with prescription lenses offer is available in store at EyeQ.
• We may amend or withdraw this offer. Any change or end date, if applicable, will be published on our website.

$100 off dry eye treatment packages*

• Offer is exclusive to NRMA, RACV, RACQ, RAA, RAC, RACT and AANT members in Australia. To qualify for the offer, the customer must present their eligible member card at time of purchase.
• Offer available in store only at selected EyeQ stores that offer Eye Light IPL, LLLT, or Eye Light IPL + LLLT dry eye treatments, see full list of available locations https://www.eyeq.com.au/find-an-optometrist/.
• Discount is applied to Package price when you buy a set four treatments in a Dry Eye Treatment Package consisting of either the Eye Light IPL, LLLT pack of 4 treatments, or the Eye Light IPL + LLLT pack of 4 treatments when purchased in one transaction.
• All Dry Eye Treatments are subject to clinical suitability. An assessment by an optometrist or trained clinician is required prior to commencing treatment.
• Treatments are non-transferable and cannot be exchanged for cash or credit. Refunds will not be provided for change of mind or where the customer chooses not to complete all treatments in a package. Nothing in these terms limits any rights you may have under the Australian Consumer Law.
• Treatments are non-transferable, non-refundable and cannot be exchanged for cash or credit. Refunds will not be provided for change of mind or where the customer chooses not to complete all treatments in a package. Refunds may be considered where treatment is deemed clinically unsuitable by our practitioner prior to commencement.
• Treatment outcomes may vary between individuals. No guarantee is made as to the efficacy or specific results of any dry eye treatment.
• Offer cannot be used in conjunction with any other offer, discount (including health fund discount) or benefit, except for a health fund benefit, if eligible. Eligibility for private health insurance rebates for Dry Eye Treatments varies by provider and policy. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• We reserve the right to amend or withdraw this offer at any time. Any change or end date, if applicable, will be published on our website.

15% off contact lenses*

• Offer is exclusive to NRMA, RACV, RACQ, RAA, RAC, RACT and AANT members in Australia. To qualify for the offer, the customer must present their eligible member card at time of purchase or provide their Club Membership Details and Membership number.
• Excludes optical frames and lenses, sunglasses, safety certification fee, sale items, eye exams, eye exam technology, contact lens consultations, Third Party contracts, Eyewear Protection Plan, value or kids packages and gift cards.
• Discount applies to full priced items only.
• Customers must have a valid contact lens prescription. Customer may be required to undergo contact lens consultations (fees apply) prior to redemption of offer if prescription is not valid.
• Offer cannot be used in conjunction with any other offer, subscription, discount. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Offer available at EyeQ stores only.
• We reserve the right to amend or withdraw this offer at any time. Any change or end date, if applicable, will be published on our website.

15% off sunglasses*

• Offer is exclusive to NRMA, RACV, RACQ, RAA, RAC, RACT and AANT members in Australia. To qualify for the offer, the customer must present their eligible member card at time of purchase or provide their Club Membership Details and Membership number.
• Offer is available on selected full-priced non-prescription sunglasses.
• Offer cannot be used in conjunction with any other offer, discount or benefit except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores.
• Offer excludes CHANEL, Maui Jim, Meta AI Glasses, Miu Miu, Nuance Audio frame & accessories, Ray-Ban A$AP Rocky, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato.
• Offer available at EyeQ in store only. While stocks last.
• We reserve the right to amend or withdraw this offer at any time. Any change or end date, if applicable, will be published on our website.

• Minimum spend is $300. $75 off is redeemable on a selected range of full price optical frame and prescription lenses or sunglass frame and prescription sun lenses (including lens extras) when purchased as a complete pair (frame and lenses) in one transaction for members of an Australian Health Fund, until further notice. To redeem offer, customer must present their member card at time of purchase.
• Offer is not transferable.
• Patient must have a valid optical prescription. Patient may be required to undergo an eye test at their own cost prior to redemption of offer if their prescription is not valid.
• Offer cannot be used in conjunction with any other offer, discount (including health fund discount) except for a health fund benefit. Health fund benefits are subject to a patient’s policy waiting periods, annual limits and level of extras covers.
• Offer excludes Chanel, Prada, Maui Jim, Meta AI Glasses, Ray-Ban A$AP Rocky, Nuance, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato, and contact lenses.
• Offer available in practice at EyeQ Optometrists.
• Offer excludes sale items, eye exams, eye exam technology, contact lenses, Third Party contracts, packages and gift cards.
• EyeQ Optometrists reserve the right to cease this offer at any time.

• Discount is applied to normal selling price of prescription lenses when Nuance Audio frame is purchased as a complete pair (frame and lenses) in one transaction. Offer valid on the following lens extras when purchased as part of a complete pair (frames and lenses) in one transaction: Anti-Reflection coatings, lens and UV tinting, mirror coatings and polished edges. All lens extras are subject to prescription and frame suitability.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost if their prescription is not valid.
• Offer cannot be used in conjunction with any other offer, discount (including health fund discount) except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores and online.
• Offer excludes non-prescription lenses, safety certification fee, eye exams, eye exam technology, contact lens consultations, contact lenses, Third Party contracts, Eyewear Protection Plan, value or kids packages and gift cards.
• Offer available in practice at EyeQ Optometrists.
• Offer ends 31/12/26.

• Offer is exclusive to members of Australian health funds and Australian Auto Clubs. To qualify for the offer, the customer must present their eligible member card at time of purchase.
• Discount is applied to normal selling price of prescription lenses when Nuance Audio frame is purchased as a complete pair (Nuance Audio frame and lenses) in one transaction. Offer valid on the following lens extras when purchased as part of a complete pair (Nuance Audio frames and lenses) in one transaction: Anti-Reflection coatings, lens and UV tinting, mirror coatings and polished edges. All lens extras are subject to prescription and frame suitability.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost if their prescription is not valid.
• Offer cannot be used in conjunction with any other offer, discount (including health fund discount) except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores and online.
• Offer excludes non-prescription lenses, safety certification fee, eye exams, eye exam technology, contact lens consultations, contact lenses, Third Party contracts, Eyewear Protection Plan, value or kids packages and gift cards.
• Offer available in practice at EyeQ Optometrists.
• Offer ends 31/12/26.

• $100 off is redeemable on a selected range of full price optical frame and prescription lenses or sunglass frame and prescription sun lenses (including lens extras) when purchased as a complete pair (frame and lenses) in one transaction.
• Offer is not transferable.
• Patient must have a valid optical prescription. Patient may be required to undergo an eye test at their own cost prior to redemption of offer if their prescription is not valid.
• Offer cannot be used in conjunction with any other offer, discount (including health fund discount) except for a health fund benefit. Health fund benefits are subject to a patient’s policy waiting periods, annual limits and level of extras covers.
• Offer excludes Chanel, Prada, Maui Jim, Meta AI Glasses, Nuance Audio frame & accessories, Ray-Ban A$AP Rocky, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato, sale items, eye exams, eye exam technology, contact lens consultations, contact lenses, Third Party contracts, Eyewear Protection Plan, adults and kids value packages, safety certification fee and gift cards.
• Offer available in practice at EyeQ Optometrists.
• Offer valid for 1 month from date of issue.
• Email or SMS must be presented to redeem the offer.

• Purchase at least two complete pairs of prescription glasses or prescription sunglasses (frame and lenses) in a single transaction, and the discount is applied to the normal selling price of the least expensive pair(s) purchased.
• Discount on the second pair and any additional pairs cannot be combined with any other offer, discount (including health fund discounts) or benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras
  covers. Health fund benefits can be claimed on the first pair, second pair and any additional pairs.
• 50% off discount can be applied to a different prescription for the same customer, provided the pair is purchased in the same transaction, and is one of the least expensive of the pairs purchased.
• Patient must have a valid optical prescription. Patient may be required to undergo an eye test at their own cost prior to redemption of offer if their prescription is not valid.
• Offer excludes Chanel, Maui Jim, Meta AI Glasses, Ray-Ban A$AP Rocky, Nuance, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato, sale items, eye exams, eye exam technology, contact lens consultations, contact lenses, Third Party contracts, Eyewear Protection
  Plan, adults and kids value packages, safety certification fee and gift cards.
• Offer available in practice at EyeQ Optometrists.
• EyeQ Optometrists reserve the right to amend these terms at any time without prior notice.

• Offer is available on selected, full priced optical glasses and prescription sunglasses when purchased as a complete pair (frame and lenses) in one transaction.
• Customer must have a valid optical prescription. Customers may be required to undergo an eye test at their own cost if their prescription is not valid.
• Offer cannot be used in conjunction with any other offer, discount (including health fund discount) except for a health fund benefit. Health fund benefits are subject to a customer’s policy waiting periods, annual limits and level of extras covers.
• Product range, colour and availability may vary between stores.
• Offer excludes Chanel, Prada, Maui Jim, Meta AI Glasses, Nuance Audio frame & accessories, Ray-Ban A$AP Rocky, OO Plantaris, OO Masseter, OO Ellipse, OO Velo Kato, sale items, eye exams, eye exam technology, contact lens consultations, contact lenses, Third Party contracts, Eyewear Protection Plan, adults and kids value packages, safety certification fee and gift cards.
• Offer excludes safety certification fee, sale items, eye exams, eye exam technology, contact lens consultations, contact lenses, Third Party contracts, Eyewear Protection Plan, value or kids packages and gift cards.
• Offer is exclusive to Pension and Seniors card holders in Australia in store only. While stocks last. To qualify for the offer, the customer must be a valid Pension or Seniors Card holider in Australia at time of purchase.
• Offer ends 31/12/26.