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Our services

At EyeQ Optometrists, we’re focused on bringing you the very best clinical eye care. To enable us to do this, we invest in state-of-the-art equipment as well as investing in our people through regular training and development programs.

We pride ourselves on offering personalised eye care plans based on your individual vision needs and look forward to welcoming you to one of our local practices soon.

If you have any questions about our services, please contact your nearest EyeQ practice for further information.


Our Services

Behavioural Optometry

A behavioural optometrist has a special interest in vision and how it affects a child’s learning and overall development.

Vision does not only include measuring sharpness of sight, a child who sees “20/20” can still have a significant vision problem. A behavioural optometrist will also assess other visual skills such as eye tracking or the ability to aim and focus the eyes properly which is especially important for reading and using computers.

Vision also relates to visual information processing, which is how the brain interprets the visual signals it receives. Skills such as visual memory, visual analysis, gross and fine motor control, sequencing and directionality can all affect how a child interprets and processes visual information. A behavioural optometrist is able to assess whether these skills are developing normally for the child’s age and whether they are affecting their learning.

After a comprehensive behavioural optometry assessment, treatment plans include:

  • The prescription of appropriate spectacle lenses and prisms
  • Advice on visual hygiene techniques (postural habits) to prevent or reduce the possibility of eye problems occurring
  • A course of vision training
  • Referral to other health professionals

Many EyeQ Optometrists are members of the Australasian College of Behavioural Optometrists and are practicing behavioural optometrists.

Children's Vision

Did you know that one in four children have an undiagnosed eye condition, which can adversely affect a child’s development^ . Diagnosing and treating these conditions early will ensure that your child reaches their potential. Your local EyeQ Optometrist offers a full suite of children’s eye tests and work closely with families to create ongoing treatment programs. Your optometrist is also able to connect you with other health care practitioners and specialists if necessary.

We also offer a great range of fun and funky children’s eyewear, built to withstand the playground!

^State of the Nation: Australia & New Zealand Eye Health Report 2018
Contact Lenses

Many spectacle wearers spend years unaware that they are suitable for contact lenses. At EyeQ Optometrists, our qualified opticians will fit you with the most appropriate contact lenses for your prescription and lifestyle.

Contact lenses are available to correct both distance, near and multifocal prescriptions, as well as for patients with astigmatism. Your local EyeQ Optometrist will help you find the right contact lens to suit your specific needs.

Diabetic Eye Health Assessments

Approximately 1.7 million Australians are estimated to be living with diabetes . Diabetes affects vision and eye health. Every person with diabetes is at risk of diabetic retinopathy, where the tiny blood vessels in the retina at the back of the eye become damaged and begin to leak blood and other fluids. Diabetic retinopathy can seriously affect vision and in some cases may even cause blindness. So, diabetics must pay special attention to their eyecare. All diabetics are recommended to have annual assessments.

At EyeQ Optometrists we utilise Digital Retinal Imaging (DRI) and Optical Coherence Tomography (OCT) to detect diabetic retinopathy. Digital retinal imaging photographs the surface of the retina looking for signs of haemorrhages, lipid exudates or micro-aneurysms. OCT is a non-invasive imaging test, which uses light waves to take cross-sectional images of the retina. OCT allows the optometrist to see each of the retina’s distinctive layers allowing them to detect leaking blood or fluid beneath the surface of the retina.

See your local EyeQ Optometrist to learn more about managing your eye health if you are living with diabetes.

Diabetes Australia, Diabetes in Australia, 2015, www.diabetesaustralia.com.au/ diabetes-in-australia (accessed March 2017)
Glaucoma Assessments

Glaucoma is an eye condition which is characterised by damage to the optic nerve and retina, causing progressive vision loss. Glaucoma develops gradually, without pain or any noticeable symptoms, making it difficult to diagnose until it has begun to permanently damage your vision. Right now, 50% of people with glaucoma remain undiagnosed.*

The good news is that glaucoma can be detected early as part of a standard eye test. At EyeQ Optometrists we utilize Optical Coherence Tomography (OCT), a non-invasive imaging test to detect glaucoma. OCT uses light waves to take cross-sectional images of your retina. OCT allows the optometrist to see each of the retina’s distinctive layers, which can be used to map and measure their thickness. The retinal nerve fibre layer thickness measurements help with the diagnosis of glaucoma. Studies have shown that OCT technology can detect glaucomatous damage up to 8 years before vision loss .^

For optimum eye health, it’s recommended that everyone over the age of 40 have their eyes tested every two years.

* Tunnel Vision. The economic impact of Open Angle Glaucome, Centre for Eye Research Australia, 2008
^ Kuang TM et al. Ophthalmology 2015. Oct;122(10):2002-9. doi: 10.1016/j.ophtha.2015.06.015. Epub 2015 Jul 18.
Laser Surgery Advice and Follow up

For some of us, refractive surgery can be a great option. It’s important that laser surgery is undertaken by an expert who understands your eye health history. Your EyeQ Optometrist has a great relationship with your local ophthalmologists and will make sure you get the right referral with a surgeon who suits your needs. Your EyeQ Optometrist can also provide aftercare, following your surgery.

Macular Degeneration Assessments

Macular degeneration is a condition that causes progressive damage to the macular, the light sensitive tissue at the back of the eye. Macular degeneration is the leading cause of blindness in Australia and will affect 1 in 7 people over the age of 50 and the incidence increases with age*. Those with early macular degeneration may have no noticeable symptoms but the disease can cause central vision loss if not treated early.

Early detection of macular degeneration is aided by having regular eye tests. At EyeQ Optometrists we utilize Optical Coherence Tomography (OCT), a non-invasive imaging test to detect macular degeneration. OCT uses light waves to take cross-sectional images of your retina. OCT allows the optometrist to see each of the retina’s distinctive layers and pick up early signs of macular degeneration, which can include fatty deposits known as drusen, pigment cell disruption or leaking blood or fluid.

For optimum eye health, it’s recommended that everyone over the age of 40 have their eyes tested every two years.

* Source: Macular Disease Foundation
Ocular Disease Management

Optometrists are able to diagnose and manage a number of ocular conditions including age related macular degeneration, diabetic retinopathy and glaucoma. Our practices are equipped with state of the art equipment such as optical coherence tomography which allows us to diagnose these conditions earlier and monitor them more effectively. Many of our optometrists are also therapeutically endorsed which allows them to treat a number of infective and inflammatory eye conditions with topical medications such as antibiotics and steroids.


What is Ortho-K?

Orthokeratology (Ortho-K) is the use of rigid contact lenses to mould the shape of the cornea (the clear window at the front of the eye). Ortho-K is used to reduce or correct myopia (short-sightedness) and astigmatism (irregularly shaped cornea).

Orthokeratology is a non-surgical alternative to laser surgery and is akin to using braces to straighten teeth. While teeth usually hold their new position once straightened, the cornea is easily moulded and will always return to its original shape once the moulding forces have been removed. As a result, the Ortho-K lenses are required to be worn every night, to maintain the ideal corneal shape.


Why use Ortho-K?

Orthokeratology is an excellent treatment option for children due to its ability to slow down the progression of myopia. Studies have found that Ortho-K lenses slow the progression of myopia by up to 63%iii.

Orthokeratology allows those normally requiring glasses to be free of both spectacles and contact lenses during waking hours. Ortho-K is ideal for athletes, swimmers and those who work in dirty or dusty environments.

iii Charm J, Cho P. High Myopia-Partial Reduction Ortho-k: A 2-Year Randomized Study. Optom Vis Sci, 2013. 90(6):530-9.


Can anyone have Orthokeratology?

Orthokeratology is able to correct myopia prescriptions of up to eight dioptres and two dioptres of astigmatism.

When using Orthokeratology, the speed of the moulding process varies, based on an individual’s corneal shape and rigidity.


What does Ortho-K involve?

Initial examination

During your initial examination, your EyeQ Optometrist will assess the general condition and health of your eyes. During this examination, the optometrist will determine whether Orthokeratology is the best option for you.


Using a computerised corneal mapping system, the optometrist will measure the shape of your cornea and will order your Ortho-K lenses. Your optometrist will also schedule your delivery appointment.


Your Ortho-K lenses will arrive at your local EyeQ Optometrist. Your optometrist will show you how to insert, remove and clean your Ortho-K lenses.


How long will Ortho-K take to reshape my cornea?

The Ortho-K lenses are designed to be worn for at least 6 hours at night and are removed soon after waking. Your cornea will begin changing shape the very first time you wear the lenses. Generally, 50% of reshaping is obtained on the first night of use and 100% of corneal reshaping is achieved within 10 days.

Follow up appointments

A number of follow-up appointments will be scheduled to assess the effectiveness and fit of your Ortho-K lenses. If the lenses are not fitting well, your optometrist will re-order the lenses, taking into account any adjustments that may need to be made. Orthokeratology is a precise science and changes as small as one-hundredth of a millimetre can affect the final result.

Lonngterm care

Your EyeQ Optometrist will also determine the most appropriate wearing schedule for your lifestyle. You may be required to wear the lenses every night, every second night or in some cases every third night. If your Ortho-K lenses are not worn regularly, your eyes will return to their original prescription.

Your Ortho-K lenses will have a prescription which enables you to see clearly while wearing them, allowing you to continue wearing the lenses if you are forced to wake earlier than expected. The lenses may then be removed after the normal wear time.


How much does Ortho-K cost?

A full breakdown of costs is available from your local EyeQ Optometrist however as a guide you should allow approximately $915 per eye, which includes the cost of the lenses and all the consultations in the fitting period which can take up to 3-4 months before the prescription is finalised. The initial consultation fee may be covered by Medicare and some lens costs can be claimed from your health fund.

Vision Training

Vision training is a course of prescribed activities, tailored for the individual and designed to improve poorly developed vision and visual processing skills. Your EyeQ Optometrist will prescribe a vision training plan to help improve things like eye movement control, eye focusing, eye coordination and visual analysis skills. At EyeQ many of our optometrists use vision training as part of their treatment plans.

Workplace Vision Safety

In many workplaces, keeping your eyes healthy and protected requires special procedures, techniques and eyewear. All EyeQ Optometrists are qualified to assess your workplace safety needs. They will work with you to create a plan which ensures maximum protection and safety for your eyes in the workplace.


Our contact lens provider Alcon is experiencing delays fulfilling orders due to a cyber-security incident involving their freight partner, Toll Group. These delays are across their entire network of optical retailers in Australia. We apologise for an inconvenience caused and encourage you to contact your local EyeQ practice for any urgent requirements.