Our Commitment To You

At EyeQ Optometrists our focus is on building a long term relationship with our patients – we love that we look after the children and even grandchildren of many of our earliest patients..

That’s why we’re committed to providing the very best in patient care and we won’t settle for anything less.

The most thorough assessments, and a personalised eyecare plan

We promise to provide the best clinical care in the consulting room, starting from your vision assessment, through to your eye health evaluation and finishing with holistic eyecare recommendations, tailored to your very unique, individual needs. This can include things like diet and environment recommendations, supplements, or even suggesting a contact lens instead of or as well as a pair of glasses.

We’ll take into account your likes, dislikes and lifestyle needs when recommending frames, lenses, contact lenses and low vision aids (like magnifiers and lighting aids).

We insist on happy patients

We’re passionate about delivering the very best levels of service and personal attention for each of our patients – and we insist on happy patients.

That means if you think something’s not right with your glasses or you’ve got a question our door is always open. Add to that the EyeQ 6/6 Service (that’s a six point service on your frames and lenses every six months) and your satisfaction is guaranteed.


Our contact lens provider Alcon is experiencing delays fulfilling orders due to a cyber-security incident involving their freight partner, Toll Group. These delays are across their entire network of optical retailers in Australia. We apologise for an inconvenience caused and encourage you to contact your local EyeQ practice for any urgent requirements.